Japanese Katakuchi Pouring bowl

We dispatch all orders within 2 business days via Australia Post. For extra large items, we may use a courier and will communicate with you about the options.

CHRISTMAS POSTAGE CUTOFF DATES
16 December for Standard Shipping
21 December for Express Shipping

Standard shipping costs (Australia):

• $0- $100 order: $10
• $100-$200 order: $20
• $200+ order: FREE SHIPPING

Standard Post takes 3-8 days to arrive to Australian destinations.

Express Post takes 1-2 days, unless there are delays due to peak postal times (ie Christmas).

You will be notified of any delays from our end (prior to shipping) as soon as possible.

Once shipped, you will receive a tracking number so you can check the AusPost website for arrival details.

More shipping details.

If you are not satisfied with your purchase or your product is damaged? We’ll take care of it.

The promises we keep:

• 30 days of reflection after receiving the product. 
• Need an exchange? We will send you the new product within 4 business days of the day of receipt. 
• Would you prefer us to refund your money? We will refund you within 3 days of receipt.

More return details.

Kanso House is an online store, occasionally hosting popups in Victoria, Australia.

We are a family run small business with a passion for beautiful functional objects.

You can chat live using the ? icon in the bottom right of your screen, or email us at hello@kansohouse.com.au and we'll reply within 24 hours.